Episode
The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)
- Published
- Mar 1, 2026
- Duration seconds
- 4645
- Processing state
not_requested- Canonical source
- https://www.lennysnewsletter.com/p/the-design-process-is-dead
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Summary
Jenny Wen leads design for Claude at Anthropic. Prior to this, she was Director of Design at Figma, where she led the teams behind FigJam and Slides. Before that, she was a designer at Dropbox, Square, and Shopify. — We discuss: 1. Why the classic discovery → mock → iterate design process is becoming obsolete 2. What a day in the life of a designer at Anthropic looks like, including her AI tool stack 3. Whether AI will eventually surpass humans in taste and judgment 4. Why Jenny left a director role at Figma to return to IC work at Anthropic 5. The three archetypes Jenny is hiring for now 6. Why chatbot interfaces may be more durable than most people expect — Brought to you by: Mercury —Radically different banking: https://mercury.com/?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q1_brand_campaign Orkes —The enterprise platform for reliable applications and agentic workflows: https://www.orkes.io/ Omni —AI analytics your customers can trust: https://omni.co/lenny — Episode transcript: https://www.lennysnewsletter.com/p/the-design-process-is-dead — Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 — Where to find Jenny Wen: • X: https://x.com/jenny_wen • LinkedIn: https://www.linkedin.com/in/jennywen • Substack: https://jennywen.substack.com • Website: https://jennywen.ca — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Introduction to Jenny Wen (04:23) Why the traditional design process is dead (06:33) The two new types of design work (10:00) How widespread this shift wi…