Episode
Episode 193: Inspect What You Expect
- Published
- Oct 3, 2025
- Duration seconds
- 1203
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Summary
In this episode of Leading and Learning Through Safety, Dr. Mark French explores the timeless leadership principle of “inspect what you expect,” rooted in the lean concept of gemba—going to where the work is actually done. Safety and lean thinking should be natural partners, but too often leaders set expectations without validating them through presence and follow-up. Mark recounts observing a construction crew working without proper PPE, despite safety glasses being available. One worker wor...