Episode
Ep. 2718 Italian Wine, Guest Retention, and Luxury Dining at Babbo NYC with Dimitrios Karagiannis | Masterclass US Wine Market
- Podcast
- Italian Wine Podcast
- Published
- Jun 22, 2026
- Duration seconds
- 1663
- Processing state
not_requested- Canonical source
- https://www.italianwinepodcast.com/
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Summary
Welcome to Episode 2718 of the Italian Wine Podcast. In this episode, Barbara Fitzgerald sits down with Dimitrios Karagiannis, Wine Director at Babbo, one of New York City's most celebrated Italian restaurants. Together, they explore the evolving role of sommeliers in wine discovery, discuss lesser-known Italian wine regions gaining traction with consumers, and examine the changing expectations of today's luxury wine drinkers. The conversation also offers valuable insights into guest retention and hospitality excellence at Babbo. Key Takeaways: Is the restaurant still the primary place where wine discovery happens, and how are consumers finding wine today? What hospitality lessons can wine professionals learn from Babbo's approach to guest experience and retention? What do modern luxury consumers value most when selecting and enjoying wine? More about the guest: Dimitrios Karagiannis is the Wine Director at Babbo, the iconic New York Italian restaurant operated by STARR Restaurants. He oversees one of the city's most acclaimed Italian wine programs, recognized by Star Wine List for its depth and excellence. At Babbo, Dimitrios leads a team dedicated to showcasing the diversity of Italian wine while delivering memorable hospitality experiences. Connect: Website: https://babbonyc.com/ Linkedin: https://www.linkedin.com/in/dimitrios-karagiannis-b081a5254/ Instagram: https://www.instagram.com/thedimkar/ More about the host: With a career of nearly two decades in the wine industry, Barbara Fitzgerald specializes in D2C marketing and business development. She's led roles from entry level to senior management, combining her extensive experience with data analysis, critical thinking and storytelling while driving revenue growth and brand recognition for California wineries. As…