Episode

Episode 4 - Intelligent Luxury: The Art of Curiosity

Podcast
Intelligent Luxury with Asha Saxena and Julie Faupel
Published
Jun 12, 2026
Duration seconds
1372
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https://IntelligentLuxury.transistor.fm/episodes/episode-4-intelligent-luxury-the-art-of-curiosity
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https://media.transistor.fm/31b8cdfc/6cfc8e2f.mp3
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Summary

Intelligent Luxury — Episode 4: The Art of Curiosity Featuring: Asha Saxena — Tech entrepreneur, Professor at Columbia University, best-selling author (The AI Factor, The Digital Human Advantage) Julie Faupel — CEO & Founder of Realm Global Heather Domi — Guest; luxury real estate professional with 25+ years of experience (New York & Miami), specializing in properties ranging from $2M condos to $60M listings Key Takeaways Be a student of the business — If you're not constantly learning, you will get left behind. Staying current means reading, researching, and connecting with peers. Get into the advisory stack — Luxury real estate agents should position themselves alongside wealth advisors, CPAs, and family offices as trusted advisors to ultra-high-net-worth clients. AI is the silent partner — Use AI tools to deeply understand your clients — their likes, dislikes, history, and communication patterns — before every meeting. Google Suite + Gemini AI tip — Connect your Google Calendar/email to Gemini and ask it to summarize 12 months of communication with a client before a meeting. It delivers a one-page briefing instantly. Build a multi-channel presence — Newsletters, Instagram, TikTok, LinkedIn, YouTube, and blogs are all necessary touchpoints. Clients consume content differently; cover all buckets. Trust but verify — AI gives you ideas and speed, but always fact-check, validate, and stress-test what it produces before using it. The right tech stack matters — Agents need to thoughtfully build a tech stack (CRM, digital advertising, retargeting) that supports their business without overwhelming it. Human connection is irreplaceable — AI cannot replace the empathy, intuition, and relational nuance required in luxury real estate, especially in complex vertical marke…