Episode
His AI Voice Agent Answers 10,000+ Phone Calls for Restaurants Every Day
- Published
- Aug 14, 2025
- Duration seconds
- 2893
- Processing state
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- https://share.transistor.fm/s/917272c2
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Summary
https://www.graphed.com/ - AI data analyst to build dashboard and get insights AI “agents” have been hyped to death—but very few are truly delivering real-world impact. In this episode, we cut through the vaporware with Christian Wiens , co-founder of Loman , an AI voice agent platform transforming how restaurants handle customer calls, orders, and reservations. Christian shares how Loman went from a two-person idea to serving hundreds of restaurants and hitting $1.5M ARR in record time. We dive into why voice is the most natural, context-rich way for humans to communicate—and how AI agents that do real work (not just answer questions) will change how we interact with businesses forever. You’ll hear how Loman’s restaurant agents integrate directly with POS systems to take orders end-to-end, the surprising reasons Gen Z prefers talking to AI over humans, and why the future of a brand’s “front door” may be an AI personality instead of a website. Christian also breaks down Loman’s explosive growth playbook—from ditching cold email for native social ads, to filming on-location customer stories that convert like crazy. We cover the realities of AI-generated ads, programmatic SEO, and why outcome-driven automation is the only AI worth paying for. What You’ll Learn in This Episode What really defines an AI agent—and why most products don’t qualify How voice-based AI can capture richer customer context than any app or form The operational pain restaurants face with missed calls and how AI solves it Why customers don’t care if it’s AI or human—only that it gets the job done Gen Z’s surprising comfort with AI calls (and discomfort with human ones) The two make-or-break factors every AI agent needs to succeed How to create “native feel” ad creatives that crush on social Why hyper…