Episode

The Micro-mechanisms Influencing Social Interactions

Podcast: Human Centered
Published: Apr 30, 2026
Duration seconds: 2749
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Summary

Human interactions occur in a variety of contexts. When interactions are marked by conflict, misunderstanding, bias, or aggression, 2024-25 CASBS fellow Katy DeCelles illuminates the micro-sociological and social-psychological dynamics that contribute to the sub-optimal interaction outcomes, enabling the formulation of corrective solutions and better organizational design. DeCelles discusses a sampling of her innovative work in conversation with Pulitzer Prize-winning journalist John Markoff (CASBS fellow, 2017-18).