Episode
How To Succeed at Creating an Encore Experience with Your Team
- Podcast
- How to Succeed Podcast
- Published
- Jun 1, 2026
- Duration seconds
- 3150
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Summary
Gregory Offner is an award-winning keynote speaker and author who focuses on helping organizations improve performance by redesigning the experience of work . Greg was a keynote speaker at the 2026 Sandler Summit, and he introduced the concept of the Encore Experience —a powerful shift in how we think about engagement, culture, and sustainable high performance. In this conversation, we break down: The real driver of most employee performance problems — even when numbers look strong How true ownership (versus compliance) impacts long-term performance. Why incentives and pressure stop working over time Who your internal, and external, audience is; and why it matters. When disengagement starts, and the two questions that can stop it in its tracks. What leaders can do, right now, to create an "Encore Experience" for their audience. If you're a business owner, entrepreneur, or sales leader looking to build a high-performing team that's energized, engaged, and sustainable , this episode will give you a new framework to lead by. To learn more about Greg's work, or to inquire about bringing him in to speak at one of your events: Website: https://www.gregoryoffner.com Instagram: https://instagram.com/gregoryoffnerjr LinkedIn: https://www.linkedin.com/in/gregoryoffnerjr Chapter 1: Opening and Theme: The "Encore Experience" 00:00:02 – 00:02:22 Dave Matson frames the podcast's focus on the Success Triangle—attitude, behavior, and technique—then Jim Marshall introduces guest Greg Offner and the premise: performance problems are often experience problems. Greg is positioned as a keynote expert on engagement, ownership, and results, and Jim asks him to define the "encore experience." Chapter 2: Defining the Encore Experience 00:02:22 – 00:03:42 Greg explains an encore experience as a…