Episode

My Positive (and Negative) Experiences with AI in Hospitality - Jeff Wielgopolan, Meadowood Napa Valley

Podcast
Hospitality Daily Podcast
Published
Sep 11, 2026
Duration seconds
602
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https://podcast.hospitalitydaily.com/jeff-wielgopolan-ai/
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https://www.buzzsprout.com/2103299/episodes/19668827-my-positive-and-negative-experiences-with-ai-in-hospitality-jeff-wielgopolan-meadowood-napa-valley.mp3
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Markdown
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Summary

Jeff Wielgopolan, Service Director at Meadowood Napa Valley & The Napa Valley Reserve and former Senior Vice President of Learning & Development at Forbes Travel Guide, shares a recent experience with AI as a guest, and then what it's like providing service in a world where more and more people use AI as they travel. Previous episodes with Jeff: The Energy of ExcellenceThe Fundamentals of Service in Luxury HospitalityThe Experience That Earned Us Michelin’s Three Key Distinction A few...