Episode

Great Guest Experiences Start With Employee Wellbeing - Emily Johnson, Joli Barfield, and Kristi Ellingsworth

Podcast
Hospitality Daily Podcast
Published
Jul 29, 2026
Duration seconds
2457
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Canonical source
https://podcast.hospitalitydaily.com/employee-wellbeing/
Audio
https://www.buzzsprout.com/2103299/episodes/19552667-great-guest-experiences-start-with-employee-wellbeing-emily-johnson-joli-barfield-and-kristi-ellingsworth.mp3
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Markdown
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Summary

In this episode, Emily Johnson, the Founder and CEO of Elevate Hospitality Collective, brings together Joli Barfield, Corporate Director of Human Resources, and Kristi Ellingsworth, Director of Hospitality, both at Dartcor Enterprises, to explore why great guest experiences begin long before a guest arrives. Drawing on experience across hotels, restaurants, HR and operations, they explain why employee wellbeing is more than a benefits program. It's a leadership and operational practice that s...