Episode

Bad AI: The Risks Too Many Hoteliers Are Missing - Chris McDowell & Justin Call, Actabl [Sponsor Bonus]

Podcast
Hospitality Daily Podcast
Published
May 22, 2026
Duration seconds
1533
Processing state
not_requested
Canonical source
https://podcast.hospitalitydaily.com/bad-ai/
Audio
https://www.buzzsprout.com/2103299/episodes/19219108-bad-ai-the-risks-too-many-hoteliers-are-missing-chris-mcdowell-justin-call-actabl-sponsor-bonus.mp3
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Markdown
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Summary

In this episode, Chris McDowell, Chief Information Security Officer at Actabl, and Justin Call, Chief Legal Officer at Actabl, unpack the growing AI risk that many hotel leaders still underestimate. They explain how people across hospitality are already uploading confidential guest and operational data into public AI tools like ChatGPT and Claude, why privacy and compliance rules still apply once that data enters an LLM, and why AI adoption needs to be treated as a business risk decision, not...