Episode
Ep. 83: Why Culture Is Felt Before It Is Spoken in Your Practice
- Podcast
- Heartwork Podcast
- Published
- May 19, 2026
- Duration seconds
- 1082
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/heartwork-podcast-7062655/episodes/ep-83-why-culture-is-felt-before-it-is-spoken-in-your-practice/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/heartwork-podcast-7062655/ep-83-why-culture-is-felt-before-it-is-spoken-in-your-practice.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
We thought our cultures were good. And then we started paying attention to what happens when we are the ones on the other side of the counter. The receptionist who looks up chewing gum. The company that goes silent for a week and a half after taking our deposit. The office that has incredible care but no music, no warmth, nothing in the room that meets you. None of these are big breaches. They are small, and they are everything. In this episode, we get into what these moments are actually exp...