Episode
Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health
- Published
- Jun 2, 2026
- Duration seconds
- 978
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Summary
The Empty Promise of Automated Outreach and The Messy Reality of Human Connection. Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful. Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple nudges to address real world barriers like food insecurity and caregiving stress. You will learn how the right mix of technology and human empathy directly impacts patient outcomes and Star ratings. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about AdhereHealth at https://adherehealth.com/ Find more great health IT content at https://www.healthcareittoday.com/