Episode
342 The 5-Step Framework for Training a Salon Manager
- Published
- Apr 7, 2026
- Duration seconds
- 1029
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- https://growmysalonbusiness.com/podcast/342
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Summary
Training a salon manager is one of the things salon owners often get wrong, and most don't realise it until they've already hired the wrong person, put them on payroll, but still end up doing everything themselves. In this episode, I share a five-step framework for getting it right, from figuring out whether your business can actually support a manager right now, to the mindset shift that changes everything about how you lead. By the end of this episode, you'll know exactly what to define before you hand anything over, why hiring another version of yourself backfires, and how to release control in a way that builds real capability over time. Done right, a great manager doesn't take things away from you. They give you your life back. WHAT YOU'LL LEARN: The two pillars that underpin good management, and why most people are usually only good at one Why you need to consider the size of your business before you hire anyone into a management role The case against hiring a mini you and what to look for instead How to train for outcomes, not just tasks, so your manager can think, not just tick boxes The "let the leash out slowly" approach to handing over control without chaos Why getting it out of your head and onto paper is the non-negotiable first step EPISODE TIMESTAMPS [00:00] Introduction: The challenge of training a salon manager [00:30] Why hiring a manager isn’t as simple as it sounds [01:19] The real question: how do you let go without losing control? [01:45] The two pillars of management: people skills vs systems [03:18] Why most salon owners lean heavily to one side [04:11] The moment you realise you need help [05:04] The fear of hiring and trusting a manager [06:00] The two biggest obstacles: no systems and financial pressure [06:40] Why most salons can’t afford a…