Episode

Kyndryl CHRO Mark Paulek on on AI at Work, Employee Trust, and the Skills Leaders Need Now

Podcast

Future Ready Leadership With Jacob Morgan

Published

Jul 20, 2026

Duration seconds

3178

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Summary

I talk with Mark Paulek, Chief Human Resources Officer at Kyndryl, about how leaders should approach AI transformation without losing employee trust. We get into Kyndryl's People Readiness Report, the company's AIR framework for anticipating demand, inventorying skills, and redeploying talent, plus how they think about AI governance, human-in-the-loop decisions, ROI, reskilling, and why AI adoption is ultimately a people challenge before it is a technology challenge.