Episode
Episode #51: The Eczema Treatment Big Skincare Isn’t Building with Rafal & Lama from Soteri Skin
- Published
- May 6, 2026
- Duration seconds
- 2481
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Summary
In this episode, Susanne sits down with Rafal Pielak, co-founder and CEO of Soteri Skin, and Lama Mansour, co-founder and CMO, to explore what’s really broken in the skincare industry and why so many products fail to deliver real results. After struggling to treat his wife’s eczema during pregnancy, Rafal began digging into the science and uncovered a key driver that’s often overlooked: skin pH. What started as a personal experiment quickly turned into something much bigger, leading to the creation of Soteri Skin and a new approach focused on long-term skin health, not quick fixes. What’s covered in this episode: Why the gap between prescription treatments and skincare leaves eczema sufferers stuck in the middle How skin pH plays a critical role in eczema and overall skin health What’s actually happening behind the scenes at large beauty companies Why so much of skincare marketing relies on storytelling over substance How Soteri Skin validated product-market fit through early testing on Reddit What it takes to build a science-first brand without relying on buzzwords Tune in to hear how Rafal and Lama are challenging industry norms and building a skincare brand grounded in real science, real results, and a clear mission to solve a problem millions still struggle with! About Soteri Skin Soteri Skin is a science-driven skincare company founded by Harvard-trained biomedical chemist Dr. Rafal Pielak and incubated at Harvard Innovation Labs. Built to address real-world eczema challenges, the brand develops clinically validated, non-steroidal solutions for sensitive skin. At the core is its patented pH/LOCK® technology, designed to restore the skin’s natural pH and support overall skin health. By helping maintain balance and resilience, Soteri Skin focuses on delivering long-…