Episode

Fraud Isn’t a Silo…It’s a Systems Problem (with Frank McKenna)

Podcast
Fraud Forward
Published
Jan 28, 2026
Duration seconds
3579
Processing state
not_requested
Canonical source
https://www.sardine.ai/media/fraud-forward
Audio
https://episodes.captivate.fm/episode/63a52b82-4cbf-44fd-9fc6-0582de9e2d22.mp3
JSON
/v1/public/podcasts/fraud-forward-6896520/episodes/fraud-isn-t-a-silo-it-s-a-systems-problem-with-frank-mckenna
Markdown
/podcast/fraud-forward-6896520/fraud-isn-t-a-silo-it-s-a-systems-problem-with-frank-mckenna.md

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Summary

Fraud programs often measure what is easiest, not what’s most important. In this episode of Fraud Forward , host Hailey Windham welcomes back Frank McKenna for an honest, wide-ranging conversation about the realities fraud leaders are facing today. Frank and Hailey dig into where fraud hides in plain sight, why so many losses are misclassified as credit risk, and how institutions consistently overreact to trends while underinvesting in the fraud already hitting their balance sheets. They explore the role AI is truly playing in fraud today, where it adds value, where it falls short, and why humans must remain firmly in the loop. From loan fraud and credit washing to insider threats, identity overinvestment, and the long-term impact of bad fraud decisions on customers and employees, this episode challenges comfortable assumptions and legacy thinking. It is a candid discussion about what fraud teams need to stop doing, what they need to do differently, and how fraud is becoming an existential issue for financial institutions. Guest lineup: Frank McKenna : Chief Fraud Strategist, Co-Founder at Point Predictive Hailey Windham : Host of Fraud Forward and Community Banking Lead at Sardine Links: Frank on Fraud No Brakes, No Limits. Our Fraud Predictions For 2026 - Frank on Fraud