Episode
Flourishing in Medicine: From Surviving to Thriving Episode 24 Deep Connections: Dr. Will Bynum on The Heart of Medicine and Navigating Shame in Healthcare
- Published
- May 16, 2025
- Duration seconds
- 3255
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Summary
Today, we are joined by Dr. Will Bynum. Will Bynum, MD, PhD., is an Associate Professor of Family Medicine in the Duke University School of Medicine. Prior to arriving at Duke in October 2017, he served for seven years on Active Duty in the US Air Force. Will's military service included four years of faculty duties in the NCC Family Medicine Residency Program, a deployment to East Africa as the senior medical director of a special operations command, and multiple overseas trips providing medical support to traveling congressional delegations. Will currently serves as the Duke Family Medicine Residency Program Director and Faculty Advisor to the Duke School of Medicine Student Wellness Committee. Will's primary academic interest centers on the role of self-conscious emotions (shame, guilt, and pride) in the medical learning experience. He has conducted some of this research through his PhD work in health professions education at Maastricht University in the Netherlands. In the conversation, Dr. Bynum shares his journey from a service-oriented upbringing to becoming a leader in addressing shame in healthcare, exploring how authentic human connection forms the foundation of his work as both clinician and educator. We also cover: ● His experiences in military service and the paradoxical psychological safety he found there compared to healthcare environments ● The personal crisis that led him to study shame in medical education and healthcare ● How storytelling and narrative serve as powerful tools for addressing shame ● The concept of "shame competence" and shame-sensitive practices in healthcare ● His vision for a more connected, authentic healthcare system that integrates humanities and creativity Dr. Bynum concludes by reflecting on finding joy in his life through conne…