Episode
Using a citizen developer program to boost AI deployments
- Podcast
- Enterprise Apps Unpacked
- Published
- May 18, 2026
- Duration seconds
- 2032
- Processing state
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Summary
Can non-technical workers really use supposedly user-friendly low-code/no-code development tools to write and customize software, especially AI applications, for serious business use? Indeed they can -- if they're operating under the auspices of a well-planned citizen developer program that sets realistic expectations, establishes clear guardrails, and provides the right programming tools and training. It's also important to have an effective process for deciding which staff-written AI agents and apps should be productized or added to the organization's internal IT architecture. In this episode, we explore how citizen developers can jumpstart an organization's AI deployment efforts, the essential elements of a program, who needs to be involved and the challenges to expect. Featuring: Fabien Cros, Chief Data and AI Officer, Ducker Carlisle In today's episode, we'll also cover: How Ducker Carlisle cut operating costs by 3%. Whether citizen developer programs change the relationship between the business and IT sides. How to decide when a citizen-developed app merits professional development. References: What is citizen development? Citizen developers are redefining enterprise AI development StackAI low-code tool used by Ducker Carlisle To learn more about enterprise applications, check out Search ERP.