Episode
THE OPERATIONAL UPSELL (AUDITING THE TERRITORY STANDARD)
- Published
- May 1, 2026
- Duration seconds
- 330
- Processing state
not_requested- Canonical source
- https://share.transistor.fm/s/b74c7da4
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Summary
SHOW NOTES (DRIVE VERSION) Episode Title: The Operational Upsell: Auditing the Territory Standard (Episode 85) Episode Description: "Your Store Manager failed to train the staff on situational suggestion, and as a result, your territory is forfeiting thousands of dollars in potential daily revenue." In this episode of Drive, Mike Hernandez explains why District Managers must mandate situational suggestion across all locations to increase the average transaction amount and maximize territory profitability. What You Will Learn: The P&L Podcast: A special announcement regarding the official launch of a new financial training series built specifically for Assistant Managers. The Revenue Multiplier: How adding just fifty cents to every transaction generates massive monthly revenue growth across a multi-unit territory. The Territory Mandate: The exact conversation District Managers must have with their Store Managers to eliminate mechanical scripts on the sales floor. The Metric Verification: How to review your consolidated financial reports to verify that your Store Managers are successfully executing the training protocol. Resources & Links: The P&L Podcast: Subscribe for free at app.hiro.fm/channel/the-p-l-podcast . (Link also available directly in the audio). Download the Territory Upsell Audit Worksheet: Text the code word CONVERT to 9 5 6 - 8 9 7 - 9 1 9 2 . Recommended Listen: Arrive: Episode 95. Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter .