Episode
#104- How Mike Dickinson Digitized NHS Hiring and Tackled One of Healthcare’s Toughest Talent Gaps
- Podcast
- Digital Recruiter Podcast
- Published
- Oct 31, 2025
- Duration seconds
- 1463
- Processing state
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Summary
SUMMARY In this episode of the Digital Recruiter Podcast’s ERE Recruiting Innovation Summit Series, host Clark Wilcox sits down with Mike Dickinson, Director of Recruiting at NHS Management. Mike shares the story of transforming hiring at a skilled nursing organization that had been operating with paper applications as recently as 2020. With over 40 long-term care facilities under NHS’s umbrella, the stakes were high—and the changes had to be practical, fast, and scalable. Mike walks through how he took the organization from manual job posts and outdated systems to a modern tech stack using UKG, Chattr, and AI-enhanced workflows. He breaks down what’s worked, what hasn’t, and why change management matters more than the tools themselves. They also discuss why frontline healthcare hiring is one of the hardest challenges in TA today, and how to recruit with heart, clarity, and a long game mindset. Whether you’re in healthcare or not, this is a masterclass in moving from reactive to strategic recruiting inside a complex system. MIKE'S BIO Mike Dickinson is Director of Recruiting at NHS Management, where he leads talent acquisition for over 40 skilled nursing and rehab facilities across Alabama, Florida, and Arkansas. He’s known for guiding NHS through a digital hiring transformation during COVID, introducing ATS, AI tools, and content strategy into an industry segment often slow to modernize. Mike brings a hands-on, honest perspective on healthcare hiring and the real-world lessons of driving change in a high-stakes environment. Connect with Mike on LinkedIn at https://www.linkedin.com/in/mike-dickinson-4b296b1/ Stop wasting money on lead-gen tools that don’t work. Learn how top recruiters are winning on LinkedIn with content, messaging, and automation—without spamming. Ge…