Episode
May 20th: The Workforce Gap That Could Break Financial Services: AI, Tokenisation and the Missing Talent Layer w/ Declan Sheehy
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- May 20, 2026
- Duration seconds
- 1297
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Summary
Remarkably, the most compelling argument for reskilling your workforce is not about people at all but about pure economics. On this episode of The Digital Byte Show, where Jonny Fry and James Tylee sits down with guest Declan Sheehy, a veteran with over 26 years in financial services including 18 years at HSBC managing billions in assets, to unpack why AI and tokenization are creating a talent crisis no one is talking about loudly enough. Sheehy's new book on disruptive innovation frames the core tension clearly: technology is arriving faster than organisations can build the skills to use it. Tokenization alone forces firms to run dual operating models, managing traditional T plus five settlement alongside instant T plus zero processes simultaneously (a genuinely exhausting operational reality). Meanwhile, 59% of workers will need reskilling by 2030. What makes this episode particularly sharp is the economic case laid out plainly. Reskilling costs roughly £32,000 per employee compared to £81,000 for redundancy and rehiring. The financial logic is undeniable, the financial logic simply stacks up in favour of investing in your existing people. Could your organisation afford to ignore this? Skills including machine learning, cybersecurity, and creative thinking are now table stakes. **Listen to this episode now** and hear why Declan argues fear of AI is, simply put, overrated.