Episode

Rapido broke the ride-hailing duopoly. Now it's coming for Zomato and Swiggy

Podcast
Daybreak
Published
Sep 6, 2026
Duration seconds
889
Processing state
not_requested
Canonical source
https://share.transistor.fm/s/662d2688
Audio
https://media.transistor.fm/662d2688/c5fa03f9.mp3
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/v1/public/podcasts/daybreak-5886514/episodes/rapido-broke-the-ride-hailing-duopoly-now-it-s-coming-for-zomato-and-swiggy
Markdown
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Summary

For over a year, India's restaurant association couldn't get Swiggy to return its calls. Then Rapido launched a food delivery app that charges restaurants zero commission — and Swiggy sent fifteen people to Bengaluru for an urgent meeting within days. The restaurants have a real grievance. On Swiggy and Zomato, commissions, ads, and discounts can eat up nearly a third of every order. On Rapido's platform, restaurants keep almost all of it. It's a good deal for restaurants. But even restaurant owners are wondering if it might be too good a deal to last. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.