Episode
130. 5 Things NOT to Say About a Career Gap in a Customer Success Job Interview
- Published
- Jul 22, 2026
- Duration seconds
- 851
- Processing state
not_requested- Canonical source
- https://www.carlyagar.com/
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Summary
What if your career gap is not the problem at all, but the way you're talking about it is? If you've ever frozen when an interviewer asked about time away from work, this episode will show you exactly how to answer with confidence instead of second guessing yourself. I'll walk you through the five biggest mistakes I see Customer Success professionals make when explaining a career gap, plus what to say instead so hiring managers focus on your value instead of your time away. You'll walk away with a simple framework to own your story, avoid common interview mistakes, and leave a stronger impression. If you want to stop letting your career gap hold you back, hit play and let’s dive in. And if you're not sure how to talk about your career gap in interviews, apply for coaching HERE and let's build your answers together. 00:44 – The one interview question that trips up even the most experienced CS professionals 02:39 – Why career gaps are not the problem and what hiring managers actually care about 04:29 – The mistake that makes interviewers question your career gap before you even finish answering 06:20 – Why talking about what you're leaving behind can hurt your chances 07:23 – The overlooked advantage hiding inside your career gap 11:03 – The interview habit that makes you sound less confident without realizing it FREEBIES & RESOURCES: 🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE 🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume 🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: https://customer-suc…