Episode
Managing Pushy Clients: Conflict Strategies for Business Owners and Coaches
- Podcast
- Conflict Skills
- Published
- Jun 4, 2026
- Duration seconds
- 2091
- Processing state
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Summary
In this episode, Simon Goode explores strategies for managing pushy clients, particularly those with unrealistic expectations or disruptive behaviors. He introduces tools such as types of conflict, the Thomas-Kilmann conflict modes, and adjusting one’s perspective, using a real client situation as an example. By reflecting on emotional triggers and structured options, Simon demonstrates how to respond thoughtfully rather than react impulsively. TIMESTAMPS: 00:00 Benefits of a structur...