Episode

Should Wasabi Technologies Make the Move from Direct Sales to a Channel Strategy?

Podcast
Cold Call
Published
Mar 31, 2026
Duration seconds
1668
Processing state
not_requested
Canonical source
https://hbr.org/podcast/2026/03/should-wasabi-technologies-make-the-move-from-direct-sales-to-a-channel-strategy
Audio
https://audio.hbr.org/cold-call/20260327112116-ShouldWasabiTechnologiesMaketheMovefromDirectSalestoaChannelStrategy_.mp3
JSON
/v1/public/podcasts/cold-call-634317/episodes/should-wasabi-technologies-make-the-move-from-direct-sales-to-a-channel-strategy
Markdown
/podcast/cold-call-634317/should-wasabi-technologies-make-the-move-from-direct-sales-to-a-channel-strategy.md

Actions

  • POST https://stenobird.com/v1/public/podcasts/cold-call-634317/episodes/should-wasabi-technologies-make-the-move-from-direct-sales-to-a-channel-strategy/transcription-requests
    Idempotently request low-priority transcript generation for this episode.
  • GET https://stenobird.com/podcast/cold-call-634317/should-wasabi-technologies-make-the-move-from-direct-sales-to-a-channel-strategy.md
    Read the agent-friendly Markdown representation of this episode resource.

Summary

After launching Wasabi Technologies, a successful cloud storage company, founder and CEO David Friend was ready to scale the venture rapidly. The company had focused primarily on direct sales, but an opportunity to pivot toward channel sales was on the horizon. However, making this pivot would mean changing its sales, marketing, and staffing strategies dramatically, and effectively veering the company away from its already successful course. Harvard Business School Senior Lecturer Lou Shipley joins Brian Kenny to discuss the case, “Wasabi Technologies” and the questions Friend wrestled with: Was channel sales the right play for the burgeoning cloud storage provider? If so, how should it best be implemented? They also explore ideas connected to Shipley’s new book, Unlikely Entrepreneurs.