Episode
The Productivity Paradox
- Published
- Apr 15, 2026
- Duration seconds
- 562
- Processing state
not_requested
Actions
POST https://stenobird.com/v1/public/podcasts/ceo-daily-brief-with-dr-jessica-kriegel-6756640/episodes/the-productivity-paradox/transcription-requests
Idempotently request low-priority transcript generation for this episode.GET https://stenobird.com/podcast/ceo-daily-brief-with-dr-jessica-kriegel-6756640/the-productivity-paradox.md
Read the agent-friendly Markdown representation of this episode resource.
Summary
In today's episode: Organizations define productivity through output, utilization, and efficiency. But employees define it through their experience and the experience of customers. Employees are leading with their hearts; leaders are leading with metrics. Solving this divide requires a change in how organizations organize themselves. We tend to put skilled people into boxes and don't let them out; we try to replicate manual processes with technology and get things wrong. CEO Daily Brief with Dr. Jessica Kriegel is a 5-minute daily podcast where business pragmatism meets inner wisdom. Claire Ward is the Chief Innovation Officer of SPS Global. SPS is a global outsourcing provider of workplace services. Connect with Dr. Jessica Kriegel on LinkedIn. Connect with Claire Ward on LinkedIn. Other ways to connect: Jessica Kriegel Website Jessica Kriegel Instagram Jessica Kriegel Newsletter Culture Partners Website Culture Partners LinkedIn