Episode

Scaling customer experiences with data and AI

Podcast: Business Lab
Published: Apr 1, 2024
Duration seconds: 1720
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Canonical source: https://www.technologyreview.com/podcast/business-lab/
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Summary

Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.