Episode
S2 E86 - Constructing Success with Women in Home Services
- Podcast
- Beers With Contractors
- Published
- Sep 3, 2026
- Duration seconds
- 2376
- Processing state
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Summary
On Beers with Contractors, Will welcomes Kristen Bulza to discuss why having women in leadership is a “cheat code” in construction and home services. Kristen shares her path from running a small construction crew in Los Angeles and working as a police and fire dispatcher—where she learned to avoid micromanaging, embrace learning from mistakes, and lead with empathy—to managing an install office and subcontractors in Arkansas, then leading sales and production at Vesta with seven crews and six salespeople. They discuss earning respect by getting in the trenches, using direct but thoughtful honesty, and building trust through open-door communication and foreman meetings. Now based in St. Pete, Kristen coaches home-service leadership teams nationwide, emphasizing hiring fit, clear expectations, training, accountability (including bonuses tied to performance), explaining the “why,” and not keeping poor fits too long. 00:00 Introduction 00:40 Kristen Joins The Show 01:59 Dispatch Lessons In Leadership 03:42 From Roofs To Arkansas 04:54 The Crawl Space Snake Story 06:24 Women Winning Dirty Work Sales 08:49 Active Listening And Empathy 11:22 Managing Crews With Directness 17:59 Building Trust In Production 20:06 Open Door Culture And Chaos 20:56 Morale Hits Rock Bottom 21:15 Listening Without Ego 22:48 Calm Under Pressure 24:37 What Great Teams Do 27:05 Respect And Buy In 30:42 Hold The Line On Bonuses 34:01 Train Delegate And Let Go 36:47 How To Reach Kristen 38:26 Final Thanks And Sign Off Contact Kristen Bulza at: LinkedIn: https://www.linkedin.com/in/kristen-bulza/ Email: [email protected] Booking link: https://per4mance.io/demo Check Out Greenbaum Stiers Strategic Marketing Group: https://www.greenbaumstiers.com/ Foundation Rescue Supply Link: https://www.foundationre…