Episode
Stacey Benson on Using AI and Analytics to Strengthen Revenue Cycle Operations
- Podcast
- Becker’s Healthcare Podcast
- Published
- Sep 3, 2026
- Duration seconds
- 984
- Processing state
not_requested- Canonical source
- https://podcast.show/beckershealthcarepodcast/episode/155266616/
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Summary
In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist is building a strong remote culture while preparing revenue cycle teams for the challenges ahead.