Episode

Scaling Population Health with AI While Preserving the Human Touch

Podcast: Becker’s Healthcare Podcast
Published: May 19, 2026
Duration seconds: 667
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Summary

This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Betsy Williamson, RN, BS, MHA, Vice President, Quality Performance and Population Health, Medical Mutual of Ohio. She shares how an AI healthcare voice agent is expanding member engagement, improving satisfaction, and enabling care teams to focus on higher impact work while maintaining a human-centered approach to care. This episode is sponsored by Hippocratic AI .