Episode
EPISODE 233: BEYOND THE BOTTOM LINE, BANK CULTURE MATTERS MOST
- Published
- Jun 9, 2026
- Duration seconds
- 1629
- Processing state
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- https://soundcloud.com/bankadelic/episode-233-beyond-the-bottom
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Summary
Every bank needs to pay attention to the balance sheet but what makes many happy returns possible? Energized employees in a thriving culture provide without a doubt the x-factor that allows a financial institution to succeed and outperform its less culture-centric peers. Anthony J. Labozzetta, President and CEO of Provident Financial Services and Provident Bank, discusses how his regional puts culture first, which makes it easy then truly put customers first and expand the bank’s ever-growing footprint.