Episode
Leading Together: Strengthening the Board-CSO Partnership
- Podcast
- Associations NOW Presents
- Published
- Dec 18, 2025
- Duration seconds
- 1985
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Summary
In this episode of Associations NOW Presents, guest host Joanna Pineda speaks with governance experts Glenn Tecker, Mark Engle, DM FASAE, and Jon Hockman, CPF, FASAE about the essential partnership between the board and chief staff officers (CSOs). Together, they break down how these roles differ, why their relationship is inherently interdependent, and how expectations shift across different types of associations. The conversation explores the competencies leaders need today, the role of trust and communication, and how associations can navigate rapid change—from the disruptions of COVID-19 to the growing impact of AI. The guests also offer practical strategies for fostering strong board–executive dynamics and close with reflections on what they hope to achieve personally and professionally in 2026. Check out the video podcast here: https://youtu.be/i5E0LcD_rhI Associations NOW Presents is produced by Association Briefings. Transcript Joanna Pineda: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Joanna Pineda, CEO, and Chief Troublemaker at Matrix Group International, a digital agency to associations. I'm also host of the podcast Associations Thrive. Today we are excited to welcome Glenn Tecker, founder of Tecker International, Mark Engle, principal at Association Management Center, and Jon Hockman, chief practice officer at McKinley Advisors. Our topic today is the imperative of a healthy relationship between the chief volunteer officer and the chief staff officer. Gentlemen, welcome to the show. To make sure that we are all on the same page, I'm gonna ask you all this question. Who are the chief volunteer officers and the chief staff officers? Glenn, maybe y…