Episode
Not Every Capital Campaign Builds a Building — But This One Changed 800 Lives
- Published
- May 5, 2026
- Duration seconds
- 1711
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Summary
When most nonprofit leaders hear "capital campaign," they picture a new building. A groundbreaking ceremony. Architectural renderings. But what if the most transformative investment your organization could make isn’t a building at all — it’s the people who do the work? In this episode of All About Capital Campaigns , Andrea Kihlstedt spoke with Esther Landau, Senior Director of Advancement Services at the Arc San Francisco, about a $3.3 million capital campaign that had nothing to do with bricks and mortar. Instead, the campaign funded staff pay increases to reduce crippling turnover and shrank a waitlist that was keeping adults with developmental disabilities from accessing services they needed. The Arc San Francisco, now celebrating its 75th anniversary, serves roughly 800 adults across three Bay Area counties. When their strategic planning process surfaced the root problem — staff wages were not sustainable, which meant they couldn’t hire enough people, which meant the waitlist grew — the campaign became the solution. Of the $3.3 million goal, $2.5 million went directly to increasing staff compensation, and $800,000 funded program growth including a new internship program with San Francisco Rec and Park. With one month left in the campaign and only $150,000 to go, Esther reflected on the surprises along the way. One donor she’d prepared to ask for $7,500 immediately responded with $25,000. Clients of the Arc — people the organization serves — asked to donate to the campaign themselves, raising important questions about ethical fundraising and the universal desire to contribute to something meaningful. For organizations considering whether they have the internal capacity to run a campaign, Capital Campaign Pro’s campaign resources offer a practical starting…