Episode
Agentic AI Is Turning Knowledge Workers Into Managers, Ready or Not
- Published
- Aug 29, 2026
- Duration seconds
- 3755
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Summary
EPISODE DESCRIPTION Agentic AI is changing the job description of ordinary knowledge workers before most companies have prepared them for it. Employees who once completed individual tasks are increasingly expected to delegate work to AI agents, question polished outputs, coordinate systems, and take responsibility for what gets produced. Crissy Koger, COO of Chakra AI Solutions, has spent more than a decade between executive leadership, developers, and end users. She and Jason talk about why systems thinking transfers so well to AI, how technical writing became an unexpectedly valuable skill, and whether organizations are ready for workers to manage teams of agents. The conversation also reaches into AI literacy in schools, the importance of women at the table when consequential technology decisions are made, and the human judgment that automation cannot be allowed to replace. The takeaway is direct: learning to use AI is only the beginning. We must learn to manage it. ABOUT THE GUEST Crissy Koger is the Chief Operating Officer at Chakra AI Solutions. Her career spans systems implementation, infrastructure, cybersecurity, Salesforce administration, software testing, process improvement, and executive strategy. She is especially good at translating between leaders, developers, and the people who must actually use the systems they build. GUEST LINKS Crissy Koger on LinkedIn: https://www.linkedin.com/in/crissykoger/ Chakra AI Solutions: https://chakrasolutions.ai/ TIME STAMPS 00:00 - Crissy's career between executives, developers, and end users 05:02 - What no-code AI would have sounded like in 2022 09:24 - Using ChatGPT for communication, analysis, and leadership gaps 14:50 - AI as a translator between people who speak different professional languages 19:13 - Prompt engi…