Episode

79% of failures are completely invisible - Moritz Sudhof Explains

Podcast
A Beginner's Guide to AI
Published
Jun 29, 2026
Duration seconds
3428
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not_requested
Canonical source
https://shows.acast.com/beginners-guide-to-ai/episodes/79-of-failures-are-completely-invisible-moritz-sudhof-explai
Audio
https://sphinx.acast.com/p/open/s/6953b9ead0c0aeaf12bcbd70/e/6a42dc586c42755eb6b07012/media.mp3
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Markdown
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Summary

Artificial Intelligence is getting smarter every month. Models can pass exams, write code, summarize documents, and even outperform humans in specific tasks. Yet according to Moritz Sudhof, one of the biggest risks in AI today has very little to do with intelligence. Moritz is the co-founder of BigSpin.ai and a former VP of AI at BetterUp, where he helped build AI-powered coaching systems. His research focuses on a surprising problem: most AI failures are not obvious. In fact, BigSpin's research found that 79% of AI failures are invisible to users. The AI appears helpful, sounds confident, and produces convincing outputs, but users often walk away with incorrect assumptions, incomplete information, or entirely wrong conclusions without realizing it. In this episode, we explore why AI hallucinations are only part of the problem. Moritz explains why the real challenge lies in the interaction between humans and AI. He shares how conversational failures emerge, why expert AI users actually encounter more failures than beginners, and why trust may become the defining challenge of the AI era. 📧💌📧 Tune in to get my thoughts and all episodes, don't forget to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠subscribe to our Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: ⁠⁠⁠⁠ beginnersguide.nl⁠⁠⁠⁠ 📧💌📧 We also discuss the seven hidden failure patterns that appear repeatedly across AI systems, including the Confidence Trap, Death Spiral, Silent Walk Away, and other interaction failures that impact AI agents, copilots, and enterprise AI deployments. Towards the end of the conversation, we explore a fascinating question: what is the real long-term risk of AI? Moritz argues that the biggest danger may not be superintelligent machines taking over the world, but h…