Episode

Why Clients Come, Stay, and Leave

Podcast
2Bobs—with David C. Baker and Blair Enns
Published
Apr 8, 2026
Duration seconds
1183
Processing state
not_requested
Canonical source
https://www.2bobs.com/podcast/why-clients-come-stay-and-leave
Audio
https://traffic.libsyn.com/secure/2bobs/2Bobs239-Why-Clients-Come-Stay-and-Leave.mp3?dest-id=492492
JSON
/v1/public/podcasts/2bobs-with-david-c-baker-and-blair-enns-1019293/episodes/why-clients-come-stay-and-leave
Markdown
/podcast/2bobs-with-david-c-baker-and-blair-enns-1019293/why-clients-come-stay-and-leave.md

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Summary

David sees a lot of creative agencies making bad assumptions about their client relationships by not making the distinction between the reasons why clients come to them in the first place, why they choose to continue working with them as time passes, and then why they ultimately move on. LINKS "Distinguishing Between Why Clients Come, Stay, and Leave" by David C. Baker for punctuation.com "The Waterfall of Differentiation" 2Bobs episode