{"podcast":{"title":"You've Been a Bad Agent","slug":"you-ve-been-a-bad-agent-7334728","podcast_index_feed_id":7334728,"rss_url":"https://feeds.transistor.fm/bad-agent","website_url":null,"image_url":"https://img.transistorcdn.com/WR6SHMOqkG90n9iPDIbsXb6q0zPpZub3Y0ll4wC0WEg/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84NGFl/MjgyMzY0ZWJmNjM3/N2M4NmE0M2FjNDk4/MTgyOC5wbmc.jpg","author":"Matt Carey","episode_count":27,"summary":"Wil and Matt discuss tech, startups, and building really cool things with AI. Sometimes joined by (actual expert) friends.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/you-ve-been-a-bad-agent-7334728"},"episode":{"title":"Growth with Luke Harries from ElevenLabs, Building, Hiring and Automating the Best Horizontal AI Voice Platform, Backed by Research","slug":"growth-with-luke-harries-from-elevenlabs-building-hiring-and-automating-the-best-horizontal-ai-voice-platform-backed-by-research","published_at":"2025-10-12T22:18:36+00:00","page_url":"https://stenobird.com/podcast/you-ve-been-a-bad-agent-7334728/growth-with-luke-harries-from-elevenlabs-building-hiring-and-automating-the-best-horizontal-ai-voice-platform-backed-by-research","show_page_url":"https://stenobird.com/podcast/you-ve-been-a-bad-agent-7334728","url":"https://share.transistor.fm/s/a25ebc8a","audio_url":"https://media.transistor.fm/a25ebc8a/2d776b46.mp3","summary":"ElevenLabs growth lead Luke Harries explains how to scale a horizontal AI platform by balancing product-led growth with enterprise-grade reliability. The discussion covers the technical spectrum of 'on-prem' requirements and the strategic importance of reducing friction in the customer acquisition funnel.","meta_description":"Learn how ElevenLabs uses PLG and enterprise sales strategies to scale their AI voice platform, covering growth engineering, on-prem deployment, and AI ag…","key_points":["Main idea: High-growth AI companies must balance Product-Led Growth (PLG) with an enterprise-ready motion to capture high-value, stable markets","Practical takeaway: Reducing friction in the sales funnel—such as using voice agents to handle objections—provides critical product feedback for engineering teams","Failure mode: Misunderstanding 'on-prem' needs; most enterprises don't want physical servers, but rather deployment within their own controlled cloud environments","Main idea: A 'compound startup' strategy involves expanding from a single feature (voice) into a horizontal platform (text, translation, and agents)","Practical takeaway: Use low-cost transcription and LLM APIs to build highly personalized, automated personal workflows and 'executive coaches'"],"chapters":[{"start_ms":300000,"title":"The Journey to ElevenLabs","summary":"Luke discusses his background in developing AI agents for automated testing and his transition into the growth side of ElevenLabs."},{"start_ms":540000,"title":"Growth Engineering and Team Dynamics","summary":"An exploration of how growth teams function alongside product engineers to translate technical milestones into market momentum."},{"start_ms":1200000,"title":"Scaling via Product-Led Growth","summary":"How ElevenLabs uses inbound motion and low-friction onboarding to drive massive user acquisition and identify new use cases."},{"start_ms":1680000,"title":"The Enterprise Spectrum","summary":"A deep dive into what enterprise customers actually mean by 'on-prem' and the technical challenges of deploying to client clouds."},{"start_ms":1920000,"title":"Building a Horizontal AI Platform","summary":"Discussing the strategy of expanding from voice cloning into a multi-modal platform including translation and agentic workflows."},{"start_ms":2340000,"title":"The Future of AI Workflows","summary":"Speculating on a future of 'compound startups' where AI assistants act as curators and integrators within existing software ecosystems."},{"start_ms":2820000,"title":"Personal Automation and AI Agents","summary":"Practical examples of using transcription, LLMs, and automation tools to build custom, low-cost personal productivity agents."}],"topics":["Product-Led Growth","AI Infrastructure","Enterprise Software","Growth Engineering","Machine Learning Deployment","AI Agents","SaaS Scaling","Automation"],"duration_seconds":3109,"processing_state":"processed","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/you-ve-been-a-bad-agent-7334728/episodes/growth-with-luke-harries-from-elevenlabs-building-hiring-and-automating-the-best-horizontal-ai-voice-platform-backed-by-research/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/you-ve-been-a-bad-agent-7334728/growth-with-luke-harries-from-elevenlabs-building-hiring-and-automating-the-best-horizontal-ai-voice-platform-backed-by-research.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}