{"podcast":{"title":"Yachting Channel","slug":"yachting-channel-598743","podcast_index_feed_id":598743,"rss_url":"https://audioboom.com/channels/5023437.rss","website_url":"https://audioboom.com/channels/5023437","image_url":"https://audioboom.com/i/43735449/s=1400x1400/el=1/rt=fill.png","author":"by Yachting International Radio","episode_count":500,"summary":"Yachting Channel | Yachting International Radio Yachting Channel by Yachting International Radio (YIR) is a leading global yacht podcast, yachting podcast, superyacht podcast, and maritime podcast network covering the people, businesses, vessels, crew, owners, technology, destinations, and ideas shaping the modern yachting industry. Produced by Yachting International Radio, the Yachting Channel brings together over 20 original shows featuring yacht captains, superyacht crew, brokers, shipyards, designers, maritime lawyers, engineers, sustainability leaders, recruiters, wellness experts, entrepreneurs, and industry voices from across the global marine sector. Topics include yacht ownership, yacht charter, superyacht design, yacht crew life, crew training, maritime law, crew contracts, refit, new builds, engineering, boating trends, blue economy, ocean innovation, sustainability, leadership, recruitment, mental health, destinations, luxury lifestyle, and the business of yachting. With daily yachting content across audio, video, editorial, and social media, Yachting Channel is built for yacht owners, superyacht captains, crew, brokers, builders, suppliers, charter clients, maritime p…","last_synced_at":"2026-07-23T08:18:20.836513+00:00","page_url":"https://stenobird.com/podcast/yachting-channel-598743"},"episode":{"title":"Crew Training, Leadership & Service Standards With Lynne Edwards | Superyacht Laundry","slug":"crew-training-leadership-service-standards-with-lynne-edwards-superyacht-laundry","published_at":"2026-06-24T16:47:29+00:00","page_url":"https://stenobird.com/podcast/yachting-channel-598743/crew-training-leadership-service-standards-with-lynne-edwards-superyacht-laundry","show_page_url":"https://stenobird.com/podcast/yachting-channel-598743","url":"https://audioboom.com/posts/8920457","audio_url":"https://dts.podtrac.com/redirect.mp3/audioboom.com/posts/8920457.mp3?modified=1782319797&sid=5023437&source=rss","summary":"What does true crew training look like when service, leadership, mindset, and guest experience all collide? In this episode of Superyacht Laundry, host Cherise Reedman is joined by Lynne Edwards of Phoenix Superyacht Training for a wide-ranging conversation about the evolution of superyacht service, interior training, leadership, crew mindset, guest expectations, and why technical skills alone are no longer enough. Lynne shares her extraordinary journey from hospitality and global travel to discovering the yachting industry in the early 1980s, when yachts were smaller, service was more traditional, and the industry looked very different from the world of 100-metre-plus vessels we see today. The conversation explores how yacht operations have changed, why larger vessels require stronger leadership, and why every head of department needs more than practical ability to manage people well. Cherise and Lynne also discuss the changing role of interior crew, the importance of purpose, resilience, personal development, and why great service must be adapted to the guest in front of you, not delivered from a rigid rulebook. They also look at GUEST training, professional interior standards, women in yachting, crew welfare, the Superyacht Alliance, and the ongoing industry push toward better culture, better leadership, and safer, more professional onboard environments. In This Conversation: Lynne Edwards’ journey from hospitality and travel into yachting What the superyacht industry looked like in the early 1980s How guest expectations and service standards have changed Why large yachts require stronger leadership and people management Why technical training alone is not enough for interior crew The importance of purpose, mindset, resilience, and personal development How great ser…","meta_description":"What does true crew training look like when service, leadership, mindset, and guest experience all collide? In this episode of Superyacht Laundry, host Ch…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3608,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/yachting-channel-598743/episodes/crew-training-leadership-service-standards-with-lynne-edwards-superyacht-laundry/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/yachting-channel-598743/crew-training-leadership-service-standards-with-lynne-edwards-superyacht-laundry.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}