{"podcast":{"title":"Workplace Stories by RedThread Research","slug":"workplace-stories-by-redthread-research-3600959","podcast_index_feed_id":3600959,"rss_url":"https://www.spreaker.com/show/4800257/episodes/feed","website_url":"http://redthreadresearch.com/podcast","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/48f82915396d22a82e8e5b9b202f0df2.jpg","author":"Stacia Garr & Dani Johnson","episode_count":133,"summary":"Workplace Stories is a podcast for HR and people leaders who are tired of noise and need clarity that actually holds up. It is hosted by Stacia Garr and Dani Johnson of RedThread Research. Each episode features candid conversations with practitioners, thinkers, and executives who are navigating real decisions inside complex organizations. Not hypotheticals. Not vendor promises. Real tradeoffs, real experiments, and real lessons learned along the way. You’ll hear how leaders are making sense of skills, AI, organizational design, and culture when there’s no clear playbook and pressure to show progress is high. The focus is always the same: what’s actually working, what isn’t, and what leaders are doing next. Workplace Stories helps you make sense of complexity, build credibility with evidence, and move from ideas to action with more confidence. Want to be part of the conversation? Join our community for free and connect with others shaping the future of work. Learn more about RedThread Research here: https://redthreadresearch.com/home","last_synced_at":"2026-07-22T14:18:52.086994+00:00","page_url":"https://stenobird.com/podcast/workplace-stories-by-redthread-research-3600959"},"episode":{"title":"Doing More With Less: Serena Gonsalves-Fersch on Lean Talent Teams and Big Impact","slug":"doing-more-with-less-serena-gonsalves-fersch-on-lean-talent-teams-and-big-impact","published_at":"2025-08-13T06:00:08+00:00","page_url":"https://stenobird.com/podcast/workplace-stories-by-redthread-research-3600959/doing-more-with-less-serena-gonsalves-fersch-on-lean-talent-teams-and-big-impact","show_page_url":"https://stenobird.com/podcast/workplace-stories-by-redthread-research-3600959","url":"https://www.spreaker.com/episode/doing-more-with-less-serena-gonsalves-fersch-on-lean-talent-teams-and-big-impact--67342985","audio_url":"https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/67342985/doing_more_with_less_serena_goncalves_firsh_on_lean_talent_teams_and_big_impact.mp3","summary":"Dr. Serena Gonsalves-Fersch, Global Head of Talent and Academy, shares her refreshingly candid perspective on the evolving role of Learning and Development (L&D) in today’s organizations. You’ll hear her challenge traditional approaches to employee learning, advocate for seamless integration between learning, talent, DEIB, and performance, and call out industry complacency. Serena also shares how her small but mighty team serves 14,000 employees across the globe by staying closely attuned to actual business needs and leveraging the power of data and AI—not just for content creation, but for true predictive insights. Listen in for a fascinating discussion that covers everything from the purpose of L&D, how technology is reshaping talent strategies, to the importance of connecting learning directly to organizational impact. You will want to hear this episode if you are interested in... [00:00] Integrated learning & talent strategy. [09:10] Rethinking organizational learning approaches. [21:47] Defining HR's role in automation. [29:04] Streamlining your learning and development team. [31:23] Creating GCP learning journeys. [34:49] Diversity, equity, and inclusion (DEI) in workplace policy. [40:34] AI's Role in boosting efficiency and elevating humanity. [47:08] Organizations as continuous learners. Resources & People Mentioned Curious Advantage by Paul Ashcroft, Simon Brown and Garrick Jones The 70:20:10 Institute Lori Niles-Hofmann on LinkedIn Jay Wetterau on LinkedIn Nigel Paine Learning Technologies Awards Connect with Dr. Serena Gonsalves-Fersch Dr. Serena Gonsalves-Fersch, FLPI on LinkedIn Connect With Red Thread Research Website: Red Thread Research On LinkedIn On Facebook On Twitter Subscribe to WORKPLACE STORIES","meta_description":"Dr. Serena Gonsalves-Fersch, Global Head of Talent and Academy, shares her refreshingly candid perspective on the evolving role of Learning and Developmen…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2943,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/workplace-stories-by-redthread-research-3600959/episodes/doing-more-with-less-serena-gonsalves-fersch-on-lean-talent-teams-and-big-impact/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/workplace-stories-by-redthread-research-3600959/doing-more-with-less-serena-gonsalves-fersch-on-lean-talent-teams-and-big-impact.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}