{"podcast":{"title":"Within Reason with Mike Matson","slug":"within-reason-with-mike-matson-7082446","podcast_index_feed_id":7082446,"rss_url":"https://feeds.megaphone.fm/NCACA6622913898","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/9b52a04e-84bc-11ef-ae41-07c8ce95b206/image/1f2d1f37daf562a72a66d4355095ac19.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"News Radio KMAN","episode_count":380,"summary":"We’ll dive into regional community conversations, societal trends, public policy ideas… with a particular emphasis on reason and common sense.","last_synced_at":"2026-07-10T04:20:52.414675+00:00","page_url":"https://stenobird.com/podcast/within-reason-with-mike-matson-7082446"},"episode":{"title":"Within Reason with Mike Matson: Renea Wilson, Stormont Vail Health Patient Experience Team Leader","slug":"within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader","published_at":"2026-06-18T15:21:00+00:00","page_url":"https://stenobird.com/podcast/within-reason-with-mike-matson-7082446/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader","show_page_url":"https://stenobird.com/podcast/within-reason-with-mike-matson-7082446","url":"https://traffic.megaphone.fm/NCACA7544306346.mp3","audio_url":"https://traffic.megaphone.fm/NCACA7544306346.mp3","summary":"One of the overlooked aspects of healthcare is the patient experience, creating an environment that makes a patients stay as easy and streamlined as possible. Today, we visit with Renea Wilson and Christie Bergeron, who manage the Patient Experience Team who aim to connect with their patients. They share the work that they put in in order to keep this system running, and how they hope to streamline the patient experience.","meta_description":"One of the overlooked aspects of healthcare is the patient experience, creating an environment that makes a patients stay as easy and streamlined as possi…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2737,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/within-reason-with-mike-matson-7082446/episodes/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/within-reason-with-mike-matson-7082446/within-reason-with-mike-matson-renea-wilson-stormont-vail-health-patient-experience-team-leader.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}