{"podcast":{"title":"Where We Buy: Retail Real Estate with James Cook","slug":"where-we-buy-retail-real-estate-with-james-cook-547667","podcast_index_feed_id":547667,"rss_url":"https://wherewebuy.libsyn.com/rss","website_url":"http://wherewebuy.show","image_url":"https://static.libsyn.com/p/assets/b/7/f/5/b7f53b95c37f71aae5bbc093207a2619/Where_We_Buy_cover_2024.jpg","author":"James Cook","episode_count":100,"summary":"James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667"},"episode":{"title":"The One with Central Perk - Where We Buy #376","slug":"the-one-with-central-perk-where-we-buy-376","published_at":"2026-03-27T07:00:00+00:00","page_url":"https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667/the-one-with-central-perk-where-we-buy-376","show_page_url":"https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667","url":"https://wherewebuy.show/the-one-with-central-perk-where-we-buy-376","audio_url":"https://traffic.libsyn.com/secure/wherewebuy/WWB_376_-_The_One_With_Central_Perk_Coffee_Co_V3.mp3?dest-id=522615","summary":"Phil Colicchio is co-founder of Central Perk Coffee Company and head of Colicchio Consulting. Phil shares the origin story of how a pitch meeting at Warner Bros. about a sandwich concept unexpectedly led to a license for the globally iconic Central Perk brand from the hit TV show Friends. He discusses the challenges of raising capital without owning the intellectual property, the decision to test the concept in Boston before opening in Times Square, and lessons learned from early operational mistakes. He also covers the company's growth plans, its hub-and-spoke expansion strategy, and why quality and hospitality remain at the core of the brand. James Cook is the Director of Retail Research in the Americas for JLL. This interview was recorded at Entertainment Experience Evolution 2026, a conference by InterFace Conference Group, which is a division of France Media Inc. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license .","meta_description":"Phil Colicchio is co-founder of Central Perk Coffee Company and head of Colicchio Consulting. Phil shares the origin story of how a pitch meeting at Warne…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2279,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/where-we-buy-retail-real-estate-with-james-cook-547667/episodes/the-one-with-central-perk-where-we-buy-376/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/where-we-buy-retail-real-estate-with-james-cook-547667/the-one-with-central-perk-where-we-buy-376.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}