{"podcast":{"title":"Unlocked Podcast","slug":"unlocked-podcast-7056483","podcast_index_feed_id":7056483,"rss_url":"https://anchor.fm/s/fc2278e0/podcast/rss","website_url":"https://unlockedpodcast.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/42201176/42201176-1729125396698-84843b73e42db.jpg","author":"Chad Lingafelt, Tony Hokanson, Lars Johnston","episode_count":80,"summary":"Three business owners, spanning North Carolina, Minnesota, and Alberta, Canada, have joined forces to create Unlocked Podcast. Their mission? To share their insights on building enduring businesses that thrive for generations to come.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/unlocked-podcast-7056483"},"episode":{"title":"How to Process Map Your Business for Growth (Episode 77)","slug":"how-to-process-map-your-business-for-growth-episode-77","published_at":"2026-05-07T13:30:06+00:00","page_url":"https://stenobird.com/podcast/unlocked-podcast-7056483/how-to-process-map-your-business-for-growth-episode-77","show_page_url":"https://stenobird.com/podcast/unlocked-podcast-7056483","url":"https://podcasters.spotify.com/pod/show/podcastunlocked/episodes/How-to-Process-Map-Your-Business-for-Growth-Episode-77-e3j1ie2","audio_url":"https://anchor.fm/s/fc2278e0/podcast/play/119637890/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-7%2F8c71e1f6-3e1a-fbec-4039-45660d7a7a6b.mp3","summary":"Fresh off a sales training in North Carolina, Chad ( Loc-Doc Security ), Tony ( Assured Security ), and Lars ( Calgary Lock & Safe ) tackle their most technical "homework" assignment yet: Process Mapping . Inspired by Elon Musk’s "Five-Step Process" and the realization that many security businesses are "built around the edge case," the trio discusses how to visualize the invisible workflows that are draining their profitability. From Lars’s "horrifying" discovery of a loose email-quote process to Chad’s radical use of Meta smart glasses and AI to time-code technician efficiency, this episode is a masterclass in operational hygiene. Learn why "everyone being responsible" means nobody is responsible, and how to stop optimizing processes that shouldn't even exist.","meta_description":"Fresh off a sales training in North Carolina, Chad ( Loc-Doc Security ), Tony ( Assured Security ), and Lars ( Calgary Lock & Safe ) tackle their most…","key_points":[],"chapters":[],"topics":[],"duration_seconds":5213,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/unlocked-podcast-7056483/episodes/how-to-process-map-your-business-for-growth-episode-77/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/unlocked-podcast-7056483/how-to-process-map-your-business-for-growth-episode-77.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}