{"podcast":{"title":"Truth, Lies and Work","slug":"truth-lies-and-work-5599780","podcast_index_feed_id":5599780,"rss_url":"https://feeds.megaphone.fm/HS8013840693","website_url":"https://truthliesandwork.com/episodes/","image_url":"https://megaphone.imgix.net/podcasts/65125ba2-4fd3-11ed-b6b9-d7032cc8f9f3/image/649cd21b3d2628500736e44084762d44.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Leanne & Al Elliott","episode_count":323,"summary":"Truth, Lies & Work is the UK's #1 Management Podcast. Brought to you by the HubSpot Podcast Network, this award-winning podcast is where behavioural science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, the show has reached #2 in the UK Business Podcast Charts and consistently ranks as a Top 10 trending business podcast globally. With a unique blend of evidence-based insight and lived experience, Leanne and Al simplify the science of people and culture to help leaders attract, engage, and retain great talent. Episodes drop twice a week. Tuesdays feature a global people and culture news round-up, a hot take from an emerging or established voice, and the world-famous Workplace Surgery—where Leanne answers real listener questions with practical advice. Thursdays dive deeper with expert guests from across the business and psychology worlds, sharing fresh perspectives and actionable strategies. Whether you're scaling a startup or leading a large team, Truth, Lies & Work delivers the tools, thinking, and inspiration to build thriving, toxic-free workplaces that prioritise well-being and drive sustainable growth. Also…","last_synced_at":"2026-07-17T02:17:44.798737+00:00","page_url":"https://stenobird.com/podcast/truth-lies-and-work-5599780"},"episode":{"title":"LIVE! Can Cultural Intelligence actually improve performance at work? With Polly Collingridge and Bernadette Thompson OBE","slug":"live-can-cultural-intelligence-actually-improve-performance-at-work-with-polly-collingridge-and-bernadette-thompson-obe","published_at":"2026-06-19T07:30:00+00:00","page_url":"https://stenobird.com/podcast/truth-lies-and-work-5599780/live-can-cultural-intelligence-actually-improve-performance-at-work-with-polly-collingridge-and-bernadette-thompson-obe","show_page_url":"https://stenobird.com/podcast/truth-lies-and-work-5599780","url":"https://traffic.megaphone.fm/HS1067364409.mp3","audio_url":"https://traffic.megaphone.fm/HS1067364409.mp3","summary":"Most of us have sat through an inclusion training program that didn't change much—maybe a workshop, a follow-up email, and then it's back to normal. But what happens when an organization moves past the standard checkboxes and actually puts Cultural Intelligence (CQ) to work? In this special LinkedIn Live episode of Truth, Lies & Work, we dive deep into the framework of CQ—an evidence-based, academically validated skill that measures your ability to relate to and work effectively alongside people from different cultural backgrounds. We look at a remarkable real-world case study at Barts Health NHS Trust. By training thousands of staff members across their workforce, they achieved measurable improvements in staff engagement, team dynamics, and patient care in one of the most pressurized environments imaginable. Following the structural approach seen in our Show notes example, this episode breaks down how leaders of any size organization can use CQ to reduce toxic conflict, improve retention, and build a workplace where everyone belongs. 🔥 Key Takeaways From This Episode What CQ Actually Is (and Isn't): Cultural Intelligence is not a rigid rulebook on how to behave, nor is it just basic cultural awareness. It is a distinct, measurable capability divided into four core pillars: Drive, Knowledge, Strategy, and Action. The 10 Behavioral Preferences: Workplace misunderstandings often stem from deep-seated preferences rather than malice. We explore dimensions like expressive vs. non-expressive communication styles and how mapping these helps teams collaborate seamlessly. The Real Cost of Poor Culture: High employee turnover, costly legal tribunals, and skyrocketing absenteeism aren't just HR headaches—they are massive financial drains. From tribunal payouts to bank and agency…","meta_description":"Most of us have sat through an inclusion training program that didn't change much—maybe a workshop, a follow-up email, and then it's back to normal. But w…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4091,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/truth-lies-and-work-5599780/episodes/live-can-cultural-intelligence-actually-improve-performance-at-work-with-polly-collingridge-and-bernadette-thompson-obe/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/truth-lies-and-work-5599780/live-can-cultural-intelligence-actually-improve-performance-at-work-with-polly-collingridge-and-bernadette-thompson-obe.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}