{"podcast":{"title":"Top Floor","slug":"top-floor-6321208","podcast_index_feed_id":6321208,"rss_url":"https://feeds.libsyn.com/366290/rss?_ga=2.116498438.164353567.1671557087-1121528866.1656706241","website_url":"https://topfloorpodcast.com","image_url":"https://static.libsyn.com/p/assets/c/7/e/2/c7e2393712bae1a816c3140a3186d450/TF_2026_Logo_-_Blue_BG-20260116-r48xuyo5to.png","author":"Susan Barry","episode_count":100,"summary":"Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock. Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/top-floor-6321208"},"episode":{"title":"231 | Accounting for Taste","slug":"231-accounting-for-taste","published_at":"2026-02-17T08:01:00+00:00","page_url":"https://stenobird.com/podcast/top-floor-6321208/231-accounting-for-taste","show_page_url":"https://stenobird.com/podcast/top-floor-6321208","url":"https://www.topfloorpodcast.com/episode/231","audio_url":"https://pdcn.co/e/traffic.libsyn.com/secure/topfloor/231_Accounting_for_Taste.m4a?dest-id=3007631","summary":"Travis Burns is Executive Vice President of Business Development at Remington Hospitality, where he's helping scale the company's third-party management platform. A former aerospace professional turned hotelier, he walked into the Hyatt Regency Tulsa Downtown asking for any job, and built a career spanning sales, operations, and investment strategy. In this episode, he unpacks profit over prestige, luxury's lift, and gut-driven growth. • Why GOPPAR matters more than RevPAR • How to win the GOP war—even if you lose the STR report battle • What your business mix really costs you (and why it matters) • How to know when saying yes is a trap • The intuition advantage in a world drowning in data • Why being first isn't always best in hotel innovation • The real driver behind luxury's post-COVID surge • Why great luxury GMs still have to obsess over labor and cost control • Why new capital—not institutions—may drive 2026 transactions • The one change Travis would make to the industry overnight *** Our Top Three Takeaways Revenue Without Profit Is a Mirage One of the clearest themes in this conversation is Travis's insistence that top-line performance is meaningless without margin discipline. He pushes owners and operators to look beyond RevPAR and focus on GOPPAR, emphasizing that not all revenue is created equal once costs are accounted for. The real work, he argues, is understanding *how* revenue is generated and being willing to sacrifice headline wins in favor of long-term profitability. The K-Shaped Recovery Is Reshaping Hotel Strategy Travis offers a grounded explanation for why luxury and upper-upscale hotels continue to outperform other segments. It's not that affluent travelers are price-insensitive; it's that post-COVID travelers are taking fewer trips and assigning…","meta_description":"Travis Burns is Executive Vice President of Business Development at Remington Hospitality, where he's helping scale the company's third-party management p…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2564,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/top-floor-6321208/episodes/231-accounting-for-taste/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/top-floor-6321208/231-accounting-for-taste.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}