{"podcast":{"title":"TIQUE Talks: The Business Podcast for Travel Advisors","slug":"tique-talks-the-business-podcast-for-travel-advisors-5943563","podcast_index_feed_id":5943563,"rss_url":"https://feeds.captivate.fm/tique-talks-the-business/","website_url":"https://tique-talks-the-business.captivate.fm","image_url":"https://artwork.captivate.fm/4850e51e-b867-4196-819f-014d04a9e18f/1814e5-2158-e20c-1040-561cbf4351a.jpg","author":"Robin Bradley and Jennifer Jacob","episode_count":229,"summary":"Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you think is possible for your travel business, and hopefully make you laugh along the way! We are honest, open, and above all, human. We are committed to learning right alongside of you so that we can all find more balance, joy, and peace while pursuing those big, scary business goals. Whether you are brand new to the industry, have a side-hustle, or you are growing a travel booking empire, this is the show for you. Join us for new episodes every Tuesday and Friday!","last_synced_at":"2026-06-26T18:18:28.633500+00:00","page_url":"https://stenobird.com/podcast/tique-talks-the-business-podcast-for-travel-advisors-5943563"},"episode":{"title":"218. FAMs: Before, During & After with Carrie Wallace","slug":"218-fams-before-during-after-with-carrie-wallace","published_at":"2026-05-19T09:00:00+00:00","page_url":"https://stenobird.com/podcast/tique-talks-the-business-podcast-for-travel-advisors-5943563/218-fams-before-during-after-with-carrie-wallace","show_page_url":"https://stenobird.com/podcast/tique-talks-the-business-podcast-for-travel-advisors-5943563","url":"https://tique-talks-the-business.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/52931649-3a1c-482b-b6a0-8634284017ef.mp3","summary":"Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE at checkout Flytographer - Earn commission on professional vacation photography Travel Collection - Connect and learn more about TC’s DMCs Carrie Wallace, CEO of FamGuru, shares how travel advisors can use FAM trips more strategically to grow their business. From choosing the right FAMs and preparing clients for out-of-office time to building stronger supplier relationships and retaining destination knowledge, this conversation is packed with advice advisors rarely talk about. Carrie also explains how FamGuru helps organize photos, notes, and supplier insights into usable content and post-trip reports. Plus, the conversation dives into the small details that make a big impact, such as thoughtful follow-up, proper etiquette, intentional networking, and how to stop returning home from FAMs feeling overwhelmed instead of equipped to sell. About Carrie Wallace: Carrie is the Chief Executive Officer of FamGuru. With more than 20 years as a travel advisor and agency owner, Carrie Wallace has explored over 80 countries across 5 continents. A natural problem solver and MBA graduate from Northwestern’s Kellogg School of Management, she combines deep industry relationships with a passion for innovation to simplify travel for advisors and clients alike. Carrie is also a frequent speaker on entrepreneurship, technology, and the future of the travel industry. famguru.app Resources Mentioned in this Episode: Episode 3: Preparing To Go OOO? Do These Things First Mastering FAM Trips Today we will cover: (04:00) Why FamGuru exists (11:30) Preparing clients & your business to go out of office (15:40) Building better supplier relationships during FAMs (20:35) Avoiding overwhelm & organizing information while trav…","meta_description":"Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE at checkout Flytographer - Earn commission on professional vacation photography Travel…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2797,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/tique-talks-the-business-podcast-for-travel-advisors-5943563/episodes/218-fams-before-during-after-with-carrie-wallace/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/tique-talks-the-business-podcast-for-travel-advisors-5943563/218-fams-before-during-after-with-carrie-wallace.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}