{"podcast":{"title":"Thrive: Leadership Skills for C-Store Managers","slug":"thrive-leadership-skills-for-c-store-managers-6571871","podcast_index_feed_id":6571871,"rss_url":"https://feeds.transistor.fm/thrive-2008e3a0-c315-46ae-81b2-a3756f77b56e","website_url":"https://www.cstorethrive.com/","image_url":"https://img.transistorcdn.com/lp75XrAQFySgoYFCBgsSeDn7w9ykc-_FxoWkZHh53uE/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85YTUz/NzllYTU3MzYyNzll/YjM0YTUyNzEzMzIx/ZWQ2OC5wbmc.jpg","author":"Michael Hernandez","episode_count":101,"summary":"This podcast is designed for convenience store managers who are responsible for leading teams, driving performance, and maintaining store standards. Each episode focuses on leadership, accountability, communication, and the systems that keep a store running successfully. Managing a store requires more than completing tasks. Thrive breaks down how to develop employees, improve execution, manage performance, and create a culture that delivers consistent results. If you are responsible for a store and want to strengthen your leadership skills while improving operations, this podcast provides practical guidance you can use every day.","last_synced_at":"2026-06-20T10:19:50.972769+00:00","page_url":"https://stenobird.com/podcast/thrive-leadership-skills-for-c-store-managers-6571871"},"episode":{"title":"THE OPERATIONAL UPSELL (IMPLEMENTING THE STORE-WIDE STANDARD)","slug":"the-operational-upsell-implementing-the-store-wide-standard","published_at":"2026-05-01T23:44:05+00:00","page_url":"https://stenobird.com/podcast/thrive-leadership-skills-for-c-store-managers-6571871/the-operational-upsell-implementing-the-store-wide-standard","show_page_url":"https://stenobird.com/podcast/thrive-leadership-skills-for-c-store-managers-6571871","url":"https://share.transistor.fm/s/eb018818","audio_url":"https://media.transistor.fm/eb018818/91118366.mp3","summary":"SHOW NOTES (THRIVE VERSION) Episode Title: The Operational Upsell: Implementing the Store-Wide Standard (Episode 94) Episode Description: \"Because you allowed your staff to use forced promotional scripts, your location forfeited hundreds of dollars in potential revenue.\" In this episode of Thrive, Mike Hernandez explains why Store Managers must mandate situational suggestion across their entire staff to increase the average transaction amount and maximize store profitability. What You Will Learn: The P&L Podcast: A special announcement regarding the official launch of a new financial training series specifically designed for your Assistant Managers. The Revenue Reality: How adding just one dollar to every transaction generates massive monthly revenue growth without increasing customer traffic. The Training Mandate: The exact conversation Store Managers must have with their Assistant Managers to eliminate mechanical scripts on the sales floor. The Metric Verification: How to review your daily financial reports to verify that your staff is successfully using natural phrasing to increase sales. Resources & Links: The P&L Podcast: Subscribe for free at app.hiro.fm/channel/the-p-l-podcast . (Link also available directly in the audio). Download the Store-Wide Transaction Growth Plan: Text the code word AVERAGE to 9 5 6 - 8 9 7 - 9 1 9 2 . Recommended Listen: Drive: Episode 85. Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter .","meta_description":"SHOW NOTES (THRIVE VERSION) Episode Title: The Operational Upsell: Implementing the Store-Wide Standard (Episode 94) Episode Description: \"Because you all…","key_points":[],"chapters":[],"topics":[],"duration_seconds":307,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/thrive-leadership-skills-for-c-store-managers-6571871/episodes/the-operational-upsell-implementing-the-store-wide-standard/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/thrive-leadership-skills-for-c-store-managers-6571871/the-operational-upsell-implementing-the-store-wide-standard.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}