{"podcast":{"title":"The Vet Blast Podcast presented by dvm360","slug":"the-vet-blast-podcast-presented-by-dvm360-435217","podcast_index_feed_id":435217,"rss_url":"https://audioboom.com/channels/5028100.rss","website_url":"https://audioboom.com/channels/5028100","image_url":"https://audioboom.com/i/36696127.jpg","author":"The Vet Blast Podcast","episode_count":408,"summary":"The Vet Blast Podcast presented by dvm360 is a fun, educational show for veterinarians, veterinary students, veterinary support team members and of course, pet parents! Learn the latest and greatest in veterinary medicine from professionals in the field! Also laugh with my guests as we share great stories of the incredible human-animal bond. No creature is too big or too small for a show designed for all!","last_synced_at":"2026-07-08T06:18:20.349712+00:00","page_url":"https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217"},"episode":{"title":"403: A client service representative movement is building…And here’s why you should pay attention","slug":"403-a-client-service-representative-movement-is-building-and-here-s-why-you-should-pay-attention","published_at":"2026-04-23T21:00:00+00:00","page_url":"https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217/403-a-client-service-representative-movement-is-building-and-here-s-why-you-should-pay-attention","show_page_url":"https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217","url":"https://audioboom.com/posts/8894679","audio_url":"https://audioboom.com/posts/8894679.mp3?modified=1776965951&sid=5028100&source=rss","summary":"Nominate your veterinary hero here today! Happy Client Service Representative Week! On this episode of The Vet Blast Podcast presented by dvm360, host Adam Christman, DVM, MBA, sits down with Jill Clark DVM, chief visionary officer at IGNITE and cofounder of The North American Association of Veterinary Receptionists, to explore how CSRs are evolving from “just receptionists” into revenue generators, client loyalty architects, and true patient advocates. Stay tuned at the end of the episode for a special offer from Clark and the team at IGNITE!","meta_description":"Nominate your veterinary hero here today! Happy Client Service Representative Week! On this episode of The Vet Blast Podcast presented by dvm360, host Ada…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1136,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-vet-blast-podcast-presented-by-dvm360-435217/episodes/403-a-client-service-representative-movement-is-building-and-here-s-why-you-should-pay-attention/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-vet-blast-podcast-presented-by-dvm360-435217/403-a-client-service-representative-movement-is-building-and-here-s-why-you-should-pay-attention.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}