{"podcast":{"title":"The Start, Scale & Succeed Podcast","slug":"the-start-scale-succeed-podcast-5607950","podcast_index_feed_id":5607950,"rss_url":"https://feeds.captivate.fm/start-scale-succeed/","website_url":"https://www.scalearchitects.com/podcast","image_url":"https://artwork.captivate.fm/3808b96a-4565-46d8-9c7c-5aa6866a68ac/Podcast-Cover-Minimized.jpg","author":"Scott Ritzheimer","episode_count":300,"summary":"Scale Architects, founder, CEO and Secrets of The High Demand Coach podcast host Scott Ritzheimer has helped start nearly 20,000 new businesses and nonprofits and launched and sold his own multimillion-dollar business after leading it through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35. He realized the biggest secret to success is that there is not one secret to success. There are key strategies, tactics, skills, and mindsets needed at each stage of the journey AND they are different in each stage. He launched the Start, Scale & Succeed podcast to help you know what you need to do RIGHT NOW to create the success you want. If you're a founder, entrepreneur, owner, or CEO or even if you'd like to be. You'll find episodes guiding you to success in all seven stages of your journey from pre-launch to post-exit.","last_synced_at":"2026-07-07T22:17:18.234310+00:00","page_url":"https://stenobird.com/podcast/the-start-scale-succeed-podcast-5607950"},"episode":{"title":"Are Your Happiest Clients Killing Your Growth? with Bradley Rausch  (stage 3)  - Ep. 404","slug":"are-your-happiest-clients-killing-your-growth-with-bradley-rausch-stage-3-ep-404","published_at":"2026-06-16T10:01:00+00:00","page_url":"https://stenobird.com/podcast/the-start-scale-succeed-podcast-5607950/are-your-happiest-clients-killing-your-growth-with-bradley-rausch-stage-3-ep-404","show_page_url":"https://stenobird.com/podcast/the-start-scale-succeed-podcast-5607950","url":"https://www.scalearchitects.com/secrets/404-are-your-happiest-clients-killing-your-growth-with-bradley-rausch-","audio_url":"https://episodes.captivate.fm/episode/6fc3e343-7bb8-48ef-9071-db1e44c8c4f9.mp3","summary":"In this methodical episode, Bradley Rausch, Owner of bradleyrausch.com, shares how to turn your happy clients into a high-margin growth engine instead of staying trapped on the front-end hamster wheel. If you have clients, a team, and solid reviews but your growth has flattened despite chasing more leads, you won't want to miss it. You will discover: - Why focusing on quality of revenue through referrals and upsells can multiply profit per client without more volume - How to implement the four sales framework to maximize lifetime value from onboarding to ascension - How to train your client success team to sell advocacy and upsells while maintaining quality experience This episode is ideal for for Founders, Owners, and CEOs in stage 3 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz Bradley Rausch is a client experience architect, strategic advisor, and the go-to “backend profit” partner for founder-led coaching and group programs. With six years of experience, he’s helped dozens of founders turn chaotic growth into durable, higher-margin revenue without sacrificing their values. From first-72-hour onboarding systems to referrals, testimonials, and ascension playbooks, Bradley and his team help founders turn each great client into 1.5–2x more profit and build businesses that feel lighter as they scale. Want to learn more about Bradley Rausch's work at bradleyrausch.com? Check out his website at https://www.bradleyrausch.com/ Connect with Bradley through his LinkedIn at https://www.linkedin.com/in/bradley-rausch/","meta_description":"In this methodical episode, Bradley Rausch, Owner of bradleyrausch.com, shares how to turn your happy clients into a high-margin growth engine instead of…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1175,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-start-scale-succeed-podcast-5607950/episodes/are-your-happiest-clients-killing-your-growth-with-bradley-rausch-stage-3-ep-404/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-start-scale-succeed-podcast-5607950/are-your-happiest-clients-killing-your-growth-with-bradley-rausch-stage-3-ep-404.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}