{"podcast":{"title":"The Retail Razor: Blade to Greatness!","slug":"the-retail-razor-blade-to-greatness-6610900","podcast_index_feed_id":6610900,"rss_url":"https://media.rss.com/retail-razor-blade-to-greatness/feed.xml","website_url":"https://retailrazor.com","image_url":"https://media.rss.com/retail-razor-blade-to-greatness/20250526_010501_77e0055cf9122a02c2d98b880241e025.png","author":"Ricardo Belmar | Top Retail Expert","episode_count":19,"summary":"The Retail Razor: Blade to Greatness explores the essential skills & qualities that every retail executive needs in the AI era to lead their teams and their business to success. In each episode our hosts, RETHINK Retail Top Retail Expert & NRF 2025 Retail Voice, Ricardo Belmar , and RETHINK Retail Top Retail Expert, Casey Golden , hear from a seasoned retail industry leader who shares their greatest insights and wisdom on retail career growth and operational excellence . Whether we’re talking about the corporate office or store teams, together we’ll uncover valuable tips and advice that you can apply to your own retail career journey . Stay Sharp . Lead Boldly . Stay Human . Subscribe Part of the Retail Razor Podcast Network. https://retailrazor.com/ Subscribe to our Newsletter : https://retailrazor.substack.com Subscribe to our YouTube channel: https://go.retailrazor.com/utube Follow The Retail Razor Show LinkedIn : https://go.retailrazor.com/INnews BlueSky : https://go.retailrazor.com/Bluesky Instagram : https://go.retailrazor.com/insta Threads : https://go.retailrazor.com/threads Facebook : https://go.retailrazor.com/Facebook About your hosts Ricardo Belmar is an NRF Top Retail…","last_synced_at":null,"page_url":"https://stenobird.com/podcast/the-retail-razor-blade-to-greatness-6610900"},"episode":{"title":"From Frontline to C-Suite - Effective Communication Strategies with Ron Thurston","slug":"from-frontline-to-c-suite-effective-communication-strategies-with-ron-thurston","published_at":"2024-12-06T10:10:08+00:00","page_url":"https://stenobird.com/podcast/the-retail-razor-blade-to-greatness-6610900/from-frontline-to-c-suite-effective-communication-strategies-with-ron-thurston","show_page_url":"https://stenobird.com/podcast/the-retail-razor-blade-to-greatness-6610900","url":"https://rss.com/podcasts/retail-razor-blade-to-greatness/1734944","audio_url":"https://content.rss.com/episodes/275756/1734944/retail-razor-blade-to-greatness/2025_05_28_22_16_39_fd7c533a-9043-4e20-95d7-5cee6fa24807.mp3","summary":"S1:E9 Bridging the Gap: Communication from Floor to Corporate with. Ron Thurston In this episode, hosts Ricardo Belmar and Casey Golden speak with Ron Thurston , co-founder of Ossy and author of 'Retail Pride' . Thurston shares his wisdom on essential skills for retail executives and discusses empathetic communication between corporate and store teams. He emphasizes the three pillars of success: empathy, curiosity, and focus. By understanding and addressing the concerns of frontline workers, retail leaders can build trust and foster a collaborative environment. Thurston also highlights the impact of the hiring process on employee satisfaction and the importance of recognizing the distinct roles within a retail organization. Join the conversation as Thurston shares strategies to enhance the retail experience from recruitment to customer interaction. Subscribe to our Newsletter : https://retailrazor.substack.com Subscribe to our YouTube channel : https://bit.ly/RRShowYouTube Meet your hosts : Ricardo Belmar is an NRF Top Retail Voices for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2024. Thinkers 360 named him a Top 10 Retail Thought Leader, Top 50 Management Thought Leader, Top 100 Digital Transformation Thought Leader, and a Top Digital Voice for 2024. He is an advisory council member at George Mason University’s Center for Retail Transformation , and is the director partner marketing for retail &amp; consumer goods at Microsoft. Casey Golden , is CEO of Luxlock , a RETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and buildi…","meta_description":"S1:E9 Bridging the Gap: Communication from Floor to Corporate with. Ron Thurston In this episode, hosts Ricardo Belmar and Casey Golden speak with Ron Thu…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1202,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-retail-razor-blade-to-greatness-6610900/episodes/from-frontline-to-c-suite-effective-communication-strategies-with-ron-thurston/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-retail-razor-blade-to-greatness-6610900/from-frontline-to-c-suite-effective-communication-strategies-with-ron-thurston.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}