{"podcast":{"title":"The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions","slug":"the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821","podcast_index_feed_id":1100821,"rss_url":"https://api.riverside.fm/hosting/mMIUQRyf.rss","website_url":"http://restauranttechnologyguys.com","image_url":"https://hosting-media.riverside.com/media/imports/podcasts/281ea04d-7c53-4134-92e0-ccecf883fade/rc98kafpdzejxp3amizm2pj1fri2.jpg","author":"Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions","episode_count":354,"summary":"Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.","last_synced_at":"2026-07-28T02:18:49.040747+00:00","page_url":"https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821"},"episode":{"title":"Navigating the Challenges of Restaurant Staffing","slug":"navigating-the-challenges-of-restaurant-staffing","published_at":"2026-04-07T12:00:00+00:00","page_url":"https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/navigating-the-challenges-of-restaurant-staffing","show_page_url":"https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821","url":"https://api.riverside.com/hosting-analytics/media/54ff1dbc0c5736026f01c1690abfb6fc9ef75a4045bad61814f604c6c6f4b866/eyJlcGlzb2RlSWQiOiIwM2QyNDlhZS05NGVjLTRhZGUtOTkzNi0yNmQ2MzJjZjIzM2YiLCJwb2RjYXN0SWQiOiIyODFlYTA0ZC03YzUzLTQxMzQtOTJlMC1jY2VjZjg4M2ZhZGUiLCJhY2NvdW50SWQiOiI2OTA4YWUyMDQ4MjFhNGEwM2YzMmRhNWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlkMzRiZWE3MDY1ZDdiNWY3ZTQ1NmQ1L2plcmVteS1qdWxpYW5zLXN0dWRpby1jb21wb3Nlci0yMDI2LTQtNl9fOC0wLTEwLm1wMyJ9.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/54ff1dbc0c5736026f01c1690abfb6fc9ef75a4045bad61814f604c6c6f4b866/eyJlcGlzb2RlSWQiOiIwM2QyNDlhZS05NGVjLTRhZGUtOTkzNi0yNmQ2MzJjZjIzM2YiLCJwb2RjYXN0SWQiOiIyODFlYTA0ZC03YzUzLTQxMzQtOTJlMC1jY2VjZjg4M2ZhZGUiLCJhY2NvdW50SWQiOiI2OTA4YWUyMDQ4MjFhNGEwM2YzMmRhNWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlkMzRiZWE3MDY1ZDdiNWY3ZTQ1NmQ1L2plcmVteS1qdWxpYW5zLXN0dWRpby1jb21wb3Nlci0yMDI2LTQtNl9fOC0wLTEwLm1wMyJ9.mp3","summary":"00:00 Introduction to Restaurant Technology Solutions 02:39 Understanding Employee Benefits in the Restaurant Industry 05:19 Challenges in Providing Employee Benefits 08:27 The Importance of Employee Support 11:16 Streamlining Employee Benefits Management 14:16 Cost-Effectiveness of Employee Benefits 17:19 The Business Case for Employee Benefits 19:57 Measuring Success: Retention and Profitability 21:27 The Challenges of Employee Turnover 24:12 Understanding Insurance Logistics 29:10 Revolutionizing Employee Benefits 31:51 Engaging with ProTier: A Simple Process 38:27 The Competitive Edge in Employee Retention","meta_description":"00:00 Introduction to Restaurant Technology Solutions 02:39 Understanding Employee Benefits in the Restaurant Industry 05:19 Challenges in Providing Emplo…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2544,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/episodes/navigating-the-challenges-of-restaurant-staffing/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/the-restaurant-technology-guys-podcast-brought-to-you-by-custom-business-solutions-1100821/navigating-the-challenges-of-restaurant-staffing.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}